You can’t win gold medals, no matter how hard you try, until you eliminate whatever is holding you back…
Category Archives: Better Business
“Cash Flow Surge” – book interview with Samantha Kelly
There are 101 different no-cost and low-cost ways to boost your business cash flow in my book “Cash Flow Surge”. We don’t cover them all in this interview, but we do cover quite a few of them!
A spoonful of sugar
In the words of the song, a spoonful of sugar helps the medicine go down. But is that true for giving performance feedback to your people? Almost certainly not…
A waste of $2,420?
Why employee experience initiatives often fall short and what to do about it instead…
Not hitting your targets on purpose, SAS-style
Great business leaders know the most important lesson would-be recruits to Special Forces are taught. When NOT to pull the trigger…
Rapper’s Delight
You’ll never find a path to customer delight inside a conference room. But you can pick up some great ideas from the way one rapper’s engages his audience instead.
The copycat’s conundrum
Think you can get better than your competitors by copying them? Well, it’s unlikely…here’s why…
What profit margin should I target?
Why obsessing over what other people are doing may not be the best approach for your business…
Checks and balances…they’re a feature not a bug
Checks and balances are a feature, not a bug, as Wall Street is rediscovering in the wake of WeWork’s abortive IPO.
The Business Disaster Zone…and how to avoid it…
Every spectacular business disaster has a very similar root cause. Here’s three classic examples, and what you can do instead to keep your business safe.